Client-branded, site-specific documents built for client-controlled sites. The Site-Ready Contractor Pack is delivered in 10 business days; larger suites are scheduled at scope confirmation, and every suite is revised free for 90 days until it passes your client's review.
Most people land here for one of seven reasons.
You need a credible HSE and maintenance system in front of the client before the document review — and you need it to look like a system, not a submission.
The award is done. You need the pack finished and approved before people and equipment go to site, and the clock is already running.
The client came back with gaps. You need them closed properly and the package resubmitted without a second round of findings.
What you have was bought or inherited and doesn't match your plant, people, risks or maintenance reality. It shows, and reviewers notice.
What you have doesn’t have to be ours to start with. We review it, fix what’s out of date, and take over the ongoing updates from there.
You passed once. Now you need a controlled system that doesn't quietly fall out of date the month after approval.
You need a documented system that will stand up to a certification audit. We write the manual, policies, procedures and records to the structure the standard expects — the audit itself is your certifier's job, not ours.
Before you talk to us, find out where you stand. Twelve questions, an instant traffic-light score, and a gap list naming exactly what a reviewer would flag — document control, site specificity, and whether the maintenance half exists.
Four ways to buy — from a single specialist pack to a complete multi-site system. Indicative starting anchors below. Final price is fixed and confirmed once we understand your site. All figures AUD, ex GST.
Send us the pack you have. We read it against the standard your client reviews to and tell you, document by document, what will pass, what will be flagged and what is missing.
Two further suites are quoted on scope rather than listed above. Maintenance & Reliability — maintenance strategy, asset criticality ranking, PM task libraries and inspection standards, structured to load into your CMMS. Mining Compliance — bespoke Principal Hazard Management Plans and control plans written to the principal’s standard. Ask for either when you enquire.
Four steps, no hourly billing, no scope creep.
Which site, which client, what you have already, and what the client's review has asked for. A rejection letter or gap list is the fastest possible starting point.
We list exactly which documents are needed and which of your existing ones are usable as-is. You are not paying us to rewrite something that already passes.
Usually within two business days of scoping. Once it is confirmed the price does not move, and the delivery date is set from that point.
If a document we built doesn't pass, we revise it free until it does — full terms below.
Buy it once. Own it outright.
Most WHS providers sell a monthly plan — an advice line, a template library, software you log into — on a fixed-term contract. That model suits a business that needs a policy on file. It does not get a contractor through a client document review, because the reviewer is not checking whether you have a procedure. They are checking whether it describes your operation.
| A subscription WHS provider | CORE SM | |
| How you pay | A monthly fee on a fixed-term contract, often several years | One fixed price, confirmed in writing before work starts |
| What you get | A template library and a software login | Documents written to your operation — your plant, your people, your scope |
| Who owns it | Access ends when the contract ends | Every file is yours outright from the day it is delivered |
| Built for | Any business, any industry | Contractors going through prequalification, tender or mobilisation |
| If the reviewer rejects it | An advice line | Revised free for 90 days until it passes — the Review-Pass Guarantee |
| Keeping it current | Included for as long as you keep paying the monthly fee | An optional Care Plan from $99 a month, billed annually. Stop it and you keep the documents. |
| Getting a price | Quote on request, by phone | A written scope and fixed price, usually within two business days |
If a document we delivered does not pass the review it was built for, we revise it free until it passes — no cap on revision rounds — for 90 days from the delivery date.
When it starts and ends. The 90 days runs from the delivery date recorded on your delivery notice, which also states your expiry date. It runs from that date whether or not the pack has yet been submitted for review — so submit early rather than late.
What’s covered. Any change needed to close out written feedback from the reviewer named in your quote, showing that a document we supplied does not meet the scope agreed at quoting or the client standard named there.
What’s not covered — quoted separately as new work:
Conditions. The guarantee applies while your account is current — invoices for the pack paid by their due date. We are not obliged to carry out guarantee work while an invoice is overdue, and the 90 days is not extended by that time. It covers the review your pack was scoped for: the client, principal or regulator named in your quote. If you submit the same pack to a different reviewer, that review is quoted separately.
If we disagree on whether something is covered. Coverage is decided by reference to the document list in your quote and the standard named there, not by either party’s view of what was intended. If a finding cites a requirement of that standard and the document as delivered does not meet it, it is covered.
How to claim. Send us the reviewer’s written feedback before your expiry date. Verbal comments do not start a claim — we need the reviewer’s documented position to close it out properly.
Your quote is the governing document and sets out these terms in full at clause 3.
Tell us your site and we will confirm scope and a fixed price — usually within two business days.
Fixed price · No obligation · Scope confirmed within 2 business days
Every pack is scoped to your site and your client's contractor management standard. These are the documents we build most often.
Not every pack needs every document. We scope to what your client's review actually asks for — and tell you where you already have something usable.
"Audit-ready" isn't a claim — it's a checklist. Every document we issue carries all ten of these.
What “branded to your organisation” includes. Your colour palette through headings, tables and document-control blocks, your typeface where you supply it, your document numbering scheme, and your own terminology throughout — your org chart roles, your plant names, your site names. The pack reads as your management system.
What is quoted separately. Adding your actual logo — the clean default styling is what keeps every suite quick to update; rebuilding the documents inside an existing corporate template, style guide or client-supplied controlled template; matching an existing document set page-for-page; and custom layout, graphics or typesetting beyond our controlled structure. We tell you at quoting which of these applies to you.
| Document no. | CSM-HSE-PRO-014 |
| Title | Risk Management Procedure |
| Revision | 3 |
| Issue date | |
| Next review | |
| Prepared by | HSE Advisor |
| Reviewed by | Operations Manager |
| Approved by | Managing Director |
| Rev | Date | Change description | Approved |
|---|---|---|---|
| 0 | Initial issue | ||
| 1 | Aligned to WHS (Mines) regulation update | ||
| 2 | Contractor verification step added | ||
| 3 | Client review actions closed out |
| Document no. | Title | Type | Rev | Owner | Review due |
|---|---|---|---|---|---|
| CSM-HSE-POL-001 | Health & Safety Policy | Policy | 2 | ||
| CSM-HSE-PRO-014 | Risk Management Procedure | Procedure | 3 | ||
| CSM-HSE-PHM-002 | Principal Hazard Management Plan — Ground Control | Plan | 1 | ||
| CSM-MTN-STR-003 | Maintenance Strategy | Strategy | 1 | ||
| CSM-MTN-REG-007 | Asset Criticality Register | Register | 2 | ||
| CSM-MTN-LIB-011 | PM Task Library | Library | 1 |
| Asset class | Cons. | Like. | Rank | Strategy |
|---|---|---|---|---|
| Primary crusher | 5 | 3 | A | Condition-based + PM |
| Conveyor | 4 | 3 | B | Time-based PM |
| Dewatering pump | 3 | 4 | B | PM + critical spare |
| Lighting plant | 2 | 2 | D | Run to failure |
| Task ID | Description | Trade | Freq. | Hrs |
|---|---|---|---|---|
| PM-CV-010 | Conveyor belt alignment & tracking check | Fitter | 250 h | 1.5 |
| PM-CR-004 | Crusher liner wear measurement | Fitter | 500 h | 3.0 |
| PM-EL-021 | Switchroom thermographic scan | Electrician | 6 mth | 2.0 |
| PM-PU-008 | Slurry pump vibration route | Reliability | Monthly | 0.5 |
| Hazard | Control (hierarchy applied) | Responsible role | Verification |
|---|---|---|---|
| Mobile plant / pedestrian interaction | Eliminate — segregated haul routes and exclusion zones | Site Supervisor | Daily pre-start + weekly audit |
| Stored energy release | Isolation and tagging procedure, personal danger tags | Maintenance Supervisor | Isolation permit audit |
| Working at height | Engineering — fixed platforms and guardrail | Monthly inspection | |
| Respirable dust | Engineering — dust suppression, enclosed cabins | Monitoring programme |
These extracts are illustrative and anonymised. Document numbers, roles and figures shown are examples of structure, not client data.
Nobody had knocked anything back. A review against current legislation picked up what the pack’s own review schedule would never have flagged — and the whole suite was reissued under one register, one numbering scheme and one control standard. The case file shows every document that moved and why.
Most client-controlled sites expect an HSE management plan, a risk management procedure, safe work method statements for each high-risk activity, a training and competency matrix, plant and equipment registers with maintenance evidence, emergency response procedures, and a document register showing version control. Many also require Principal Hazard Management Plans or control plans covering the hazards your scope touches. The definitive list comes from the principal's contractor management standard, so we build to that document rather than a generic checklist.
The Site-Ready Contractor Pack is delivered in 10 business days from the day scope is confirmed. Complete systems and bespoke Principal Hazard Management Plans take longer and are scheduled when we confirm scope, usually within two business days of your enquiry.
A Site-Ready Contractor Pack starts from $1,790 AUD ex GST. A Core WHS/HSE Management System and a Maintenance & Reliability Suite both start from $6,990 AUD ex GST. Mining Compliance Premium work starts from $8,990 AUD and is quoted per plan. Specialist Packs are priced on scope. Final price is confirmed once we understand your site, plant list and your client's contractor management standard.
Customised. Every document is authored around your org chart, plant list, scope of work and actual site risk, then branded to your company. We do not run a find-and-replace over a generic pack. Recycled templates are the single most common reason a client document review fails.
Yes. That’s our Review-Pass Guarantee. If your pack does not pass your client's document review, we revise it free until it does — no cap on revision rounds, for 90 days from delivery. We close out written feedback from the reviewer named in your quote where a document does not meet the agreed scope or your client’s named standard. Scope added after quoting, or a change to your client’s standards after delivery, is quoted as new work.
Yes. We’re based in NSW and work Australia-wide, with document work delivered worldwide. Documents are written to the legislation, standards and principal requirements that apply to your site, wherever it is.
We don’t need to have built them. We review what you have, fix what’s out of date or non-compliant, and a Document Care Plan takes over the ongoing updates from there.
Tell us your site and we will confirm scope and a fixed price — usually within two business days.
Fixed price · No obligation · Scope confirmed within 2 business days