HSE and maintenance management systems for contractors — built, audited, kept current
Client-branded, site-specific documents built for client-controlled sites. The Site-Ready Contractor Pack is delivered in 10 business days; larger suites are scheduled at scope confirmation, and every suite is revised free for 90 days until it passes your client's review.
Built for contractors going through prequalification, tender or mobilisation
Most people land here for one of seven reasons.
Bidding for a client-controlled site
You need a credible HSE and maintenance system in front of the client before the document review — and you need it to look like a system, not a submission.
Preparing for mobilisation
The award is done. You need the pack finished and approved before people and equipment go to site, and the clock is already running.
Fixing a failed document review
The client came back with gaps. You need them closed properly and the package resubmitted without a second round of findings.
Replacing recycled templates
What you have was bought or inherited and doesn't match your plant, people, risks or maintenance reality. It shows, and reviewers notice.
Taking over an existing system
What you have doesn’t have to be ours to start with. We review it, fix what’s out of date, and take over the ongoing updates from there. From $99 a month, nothing upfront.
Keeping documents current
You passed once. Now you need a controlled system that doesn't quietly fall out of date the month after approval.
Working toward ISO 45001 or ISO 9001
You need a documented system that will stand up to a certification audit. For quality, see the ISO 9001 QMS. We write the manual, policies, procedures and records to the structure the standard expects — the audit itself is your certifier's job, not ours.
Is CORE SM the right fit?
Who this is for
- Contractors and operators who need to clear principal contractor prequalification, client HSE reviews or site mobilisation
- Companies big enough to win work on client-controlled sites, but not ready to carry, or not wanting to carry, a dedicated internal person for document control and legislation currency
- Teams that would rather buy a finished, maintained system than build and babysit one themselves
Who this is not for
- Companies looking for generic template packs
- Organisations that already have a strong internal systems person and only need occasional drafting support
- Anyone who wants the cheapest possible documents rather than ones built to pass review
Would your current pack pass a client document review?
Before you talk to us, find out where you stand. Twelve questions, an instant traffic-light score, and a gap list naming exactly what a reviewer would flag — document control, site specificity, and whether the maintenance half exists.
The document suites
Five ways to buy — from a single specialist pack to an ISO 9001 quality system or a complete multi-site system. Every suite is a 12-month plan at one fixed monthly fee, with keeping it current included and nothing else upfront. Final price is fixed and confirmed once we understand your site. All figures AUD, ex GST.
Not sure which suite you need? Find out for $199.
Send us the pack you have. We read it against the standard your client reviews to and tell you, document by document, what will pass, what will be flagged and what is missing.
- Document-by-document gap list, in plain English
- Read against your client’s actual review standard
- Tells you which suite to order, or that you don’t need one
Site-Ready Contractor Pack
Core WHS/HSE Management System
ISO 9001 Quality Management System
Specialist Packs
Complete Systems
Two further suites are quoted on scope rather than listed above. Maintenance & Reliability — maintenance strategy, asset criticality ranking, PM task libraries and inspection standards, structured to load into your CMMS. Mining Compliance — bespoke Principal Hazard Management Plans and control plans written to the principal’s standard. Ask for either when you enquire.
How pricing actually works
Four steps, no hourly billing, no scope creep.
1. You tell us the site
Which site, which client, what you have already, and what the client's review has asked for. A rejection letter or gap list is the fastest possible starting point.
2. We scope, and tell you what you can keep
We list exactly which documents are needed and which of your existing ones are usable as-is. You are not paying us to rewrite something that already passes.
3. Fixed monthly price, confirmed in writing
Usually within two business days of scoping. Once it is confirmed the price does not move, and the delivery date is set from that point.
4. The Review-Pass Guarantee
If a document we built doesn't pass, we revise it free until it does — full terms below.
Not a template library. Not a software login.
Paid monthly. Yours to use from delivery, yours to keep once paid.
Most WHS providers sell an advice line, a template library or software you log into, on a contract that often runs several years. That model suits a business that needs a policy on file. It does not get a contractor through a client document review, because the reviewer is not checking whether you have a procedure. They are checking whether it describes your operation.
| A subscription WHS provider | CORE SM | |
| How you pay | A monthly fee on a fixed-term contract, often several years | One fixed monthly fee for 12 months, confirmed in writing before work starts |
| What you get | A template library and a software login | Documents written to your operation — your plant, your people, your scope |
| Who owns it | Access ends when the contract ends | Every file is yours to use from delivery, and yours to keep once the plan is paid |
| Built for | Any business, any industry | Contractors going through prequalification, tender or mobilisation |
| If the reviewer rejects it | An advice line | Revised free for 90 days until it passes — the Review-Pass Guarantee |
| Keeping it current | Included for as long as you keep paying the monthly fee | Included in your plan. After 12 months it drops to the Upkeep rate, from $99 a month. Stop it and you keep the documents. |
| Getting a price | Quote on request, by phone | A written scope and fixed monthly price, usually within two business days |
The Review-Pass Guarantee
If a document we delivered does not pass the review it was built for, we revise it free until it passes — no cap on revision rounds — for 90 days from the delivery date.
When it starts and ends. The 90 days runs from the delivery date recorded on your delivery notice, which also states your expiry date. It runs from that date whether or not the pack has yet been submitted for review — so submit early rather than late.
What’s covered. Any change needed to close out written feedback from the reviewer named in your quote, showing that a document we supplied does not meet the scope agreed at quoting or the client standard named there.
What’s not covered — quoted separately as new work:
- documents, packs or scope added after the date of your quote
- changes to your client’s standards, contract requirements, or to legislation, taking effect after delivery. On a document plan these are picked up by the upkeep your plan includes, not by this guarantee
- revisions caused by a change to your operations, site, personnel or systems after delivery
- feedback that has not been put in writing by the reviewer
- feedback from a review by a client, principal or regulator other than the one named in your quote
- changes reflecting reviewer preference rather than a requirement of the named standard or the agreed scope
Conditions. The guarantee applies while your account is current, with your monthly plan invoices paid by their due date. We are not obliged to carry out guarantee work while an invoice is overdue, and the 90 days is not extended by that time. It covers the review your pack was scoped for: the client, principal or regulator named in your quote. If you submit the same pack to a different reviewer, that review is quoted separately.
If we disagree on whether something is covered. Coverage is decided by reference to the document list in your quote and the standard named there, not by either party’s view of what was intended. If a finding cites a requirement of that standard and the document as delivered does not meet it, it is covered.
How to claim. Send us the reviewer’s written feedback before your expiry date. Verbal comments do not start a claim — we need the reviewer’s documented position to close it out properly.
Plan terms. These apply to every document plan.
- Every document suite is a 12-month plan at one fixed monthly fee, AUD ex GST. Nothing else is charged upfront.
- The first month is invoiced when you accept your quote, and work starts once it is paid. Later invoices are issued monthly and are payable 14 days from the invoice date.
- Upkeep is included for the first 12 months. From month 13 the plan continues at the Upkeep Plan rate for your suite size.
- Documents you already hold can be taken over from $99 a month, with nothing upfront, on the same 12-month term.
- From delivery you have a licence to use, amend and re-issue the documents for your business. Ownership passes to you once the 12-month plan is paid in full, or earlier if you pay out the balance.
- If a plan ends early with fees unpaid, the licence ends and the outstanding months remain payable.
- CORE keeps ownership of its underlying document structure, numbering system, templates and methodology.
- A $199 pre-submission review is credited in full against your first month if you start a plan within 60 days.
- ISO 9001 systems carry the Stage 1 Promise in place of this guarantee.
- Nothing in these terms limits your rights under the Australian Consumer Law.
Your quote is the governing document and sets out these terms in full. Terms current as at 6 November 2026.
Get your site-ready document pack
Tell us your site and we will confirm scope and a fixed price — usually within two business days.
Fixed price · No obligation · Scope confirmed within 2 business days
What can be included in your document pack
Every pack is scoped to your site and your client's contractor management standard. These are the documents we build most often.
- HSE Management Plan
- Risk Management Procedure
- Principal Hazard Management Plans
- Safe Work Method Statements (SWMS)
- Training & competency matrix
- Contractor management procedure
- Plant & equipment registers
- Maintenance strategy documents
- Asset criticality ranking
- PM task library
- Inspection & service forms
- Document register & revision control
- Emergency response procedures
- Environmental management documents
- Audit & inspection checklists
Not every pack needs every document. We scope to what your client's review actually asks for — and tell you where you already have something usable.
What makes the documents audit-ready
"Audit-ready" isn't a claim — it's a checklist. Every document we issue carries all ten of these.
- Document-control table on every document
- Revision history with approver and change reason
- Scheduled review date, not "as required"
- Approval and sign-off fields completed
- Consistent numbering structure across the suite
- Site-specific risk controls, not generic hazards
- Role and responsibility mapping to your org chart
- Every document listed in the master register
- Your branding applied throughout
- Maintenance-specific inputs where required
What “branded to your organisation” includes. Your colour palette through headings, tables and document-control blocks, your typeface where you supply it, your document numbering scheme, and your own terminology throughout — your org chart roles, your plant names, your site names. The pack reads as your management system.
What is quoted separately. Adding your actual logo — the clean default styling is what keeps every suite quick to update; rebuilding the documents inside an existing corporate template, style guide or client-supplied controlled template; matching an existing document set page-for-page; and custom layout, graphics or typesetting beyond our controlled structure. We tell you at quoting which of these applies to you.
| Document no. | CSM-HSE-PRO-014 |
| Title | Risk Management Procedure |
| Revision | 3 |
| Issue date | |
| Next review | |
| Prepared by | HSE Advisor |
| Reviewed by | Operations Manager |
| Approved by | Managing Director |
| Rev | Date | Change description | Approved |
|---|---|---|---|
| 0 | Initial issue | ||
| 1 | Aligned to WHS (Mines) regulation update | ||
| 2 | Contractor verification step added | ||
| 3 | Client review actions closed out |
| Document no. | Title | Type | Rev | Owner | Review due |
|---|---|---|---|---|---|
| CSM-HSE-POL-001 | Health & Safety Policy | Policy | 2 | ||
| CSM-HSE-PRO-014 | Risk Management Procedure | Procedure | 3 | ||
| CSM-HSE-PHM-002 | Principal Hazard Management Plan — Ground Control | Plan | 1 | ||
| CSM-MTN-STR-003 | Maintenance Strategy | Strategy | 1 | ||
| CSM-MTN-REG-007 | Asset Criticality Register | Register | 2 | ||
| CSM-MTN-LIB-011 | PM Task Library | Library | 1 |
| Asset class | Cons. | Like. | Rank | Strategy |
|---|---|---|---|---|
| Primary crusher | 5 | 3 | A | Condition-based + PM |
| Conveyor | 4 | 3 | B | Time-based PM |
| Dewatering pump | 3 | 4 | B | PM + critical spare |
| Lighting plant | 2 | 2 | D | Run to failure |
| Task ID | Description | Trade | Freq. | Hrs |
|---|---|---|---|---|
| PM-CV-010 | Conveyor belt alignment & tracking check | Fitter | 250 h | 1.5 |
| PM-CR-004 | Crusher liner wear measurement | Fitter | 500 h | 3.0 |
| PM-EL-021 | Switchroom thermographic scan | Electrician | 6 mth | 2.0 |
| PM-PU-008 | Slurry pump vibration route | Reliability | Monthly | 0.5 |
| Hazard | Control (hierarchy applied) | Responsible role | Verification |
|---|---|---|---|
| Mobile plant / pedestrian interaction | Eliminate — segregated haul routes and exclusion zones | Site Supervisor | Daily pre-start + weekly audit |
| Stored energy release | Isolation and tagging procedure, personal danger tags | Maintenance Supervisor | Isolation permit audit |
| Working at height | Engineering — fixed platforms and guardrail | Monthly inspection | |
| Respirable dust | Engineering — dust suppression, enclosed cabins | Monitoring programme |
These extracts are illustrative and anonymised. Document numbers, roles and figures shown are examples of structure, not client data.
A month after delivery, 26 of the 47 documents changed
Nobody had knocked anything back. A review against current legislation picked up what the pack’s own review schedule would never have flagged — and the whole suite was reissued under one register, one numbering scheme and one control standard. The case file shows every document that moved and why.
Document packs — common questions
What documents does a contractor need for site approval?
Most client-controlled sites expect an HSE management plan, a risk management procedure, safe work method statements for each high-risk activity, a training and competency matrix, plant and equipment registers with maintenance evidence, emergency response procedures, and a document register showing version control. Many also require Principal Hazard Management Plans or control plans covering the hazards your scope touches. The definitive list comes from the principal's contractor management standard, so we build to that document rather than a generic checklist.
How long does it take to build a document pack?
The Site-Ready Contractor Pack is delivered in 10 business days from the day scope is confirmed. Complete systems and bespoke Principal Hazard Management Plans take longer and are scheduled when we confirm scope, usually within two business days of your enquiry.
How much does a document pack cost?
Every suite is a 12-month plan with upkeep included and nothing else upfront. A Site-Ready Contractor Pack is $199 a month AUD ex GST. A Core WHS/HSE Management System and a Maintenance & Reliability Suite are both from $495 a month AUD ex GST. After 12 months each plan drops to the Upkeep rate, from $99 a month. Mining Compliance Premium work starts from $8,990 AUD and is quoted per plan. Specialist Packs are priced on scope. Final price is confirmed once we understand your site, plant list and your client's contractor management standard.
Are the documents customised or templates?
Customised. Every document is authored around your org chart, plant list, scope of work and actual site risk, then branded to your company. We do not run a find-and-replace over a generic pack. Recycled templates are the single most common reason a client document review fails.
Can you revise the pack if the client rejects it?
Yes. That’s our Review-Pass Guarantee. If your pack does not pass your client's document review, we revise it free until it does — no cap on revision rounds, for 90 days from delivery. We close out written feedback from the reviewer named in your quote where a document does not meet the agreed scope or your client’s named standard. Scope added after quoting, or a change to your client’s standards after delivery, is quoted as new work.
Where do you work — do you take clients outside Australia?
Yes. We’re based in NSW and work Australia-wide, with document work delivered worldwide. Documents are written to the legislation, standards and principal requirements that apply to your site, wherever it is.
Do you only work with documents you’ve built, or can you take over ones we already have?
We don’t need to have built them. We review what you have, fix what’s out of date or non-compliant, and a Document Upkeep Plan takes over the ongoing updates from there.
Get your site-ready document pack
Tell us your site and we will confirm scope and a fixed price — usually within two business days.
Fixed price · No obligation · Scope confirmed within 2 business days