CORE System Management writes WHS, HSE and ISO 9001 quality document suites that pass client and principal review, then keeps them current. Written by people who have done the work on site, not from templates.
Founder and Principal Author, CORE System Management
Nigel has spent three decades in heavy industry, first in the trades and then in senior maintenance and shutdown planning roles on large, document-controlled sites. For most of that time he was responsible for the controlled documents those operations depended on: isolation procedures, shutdown packages, risk assessments and the registers that sit behind them, each written to the WHS legislation and site standards in force.
He has also sat on the principal’s side of the table, reviewing contractor submissions before they were accepted onto site. That experience shapes how CORE writes: for the reviewer who has to approve it, and the crew who has to use it.
Every CORE suite is written to the current WHS Act and Regulations and structured to the management-system standard the client audits against, whether that is ISO 45001, ISO 9001 or ISO 14001. Where the content calls for it, a certified specialist reviews the document before it is issued.
Nigel remains the author on every engagement. Clients deal with him from first conversation to final issue.
“If your procedures only get opened during an audit, they’re not controlling anything. They’re just filed.”
Quality & Operations Manager, CORE System Management
Michelle brings a long career in compliance, governance and client-facing roles, with a background in maintaining the records and reporting that audits and boards rely on, and in guiding business owners through changing regulatory requirements.
At CORE she is responsible for the quality management system, built to ISO 9001, the same standard applied to client quality systems. Every document issued passes through her control: numbering, revision history, registers and client branding. She manages each engagement from order to delivery and administers Upkeep Plan reviews thereafter, and is the first point of contact for reissues and record updates.
Every engagement is led by Nigel as author and managed by Michelle through document control and delivery. Where a document’s subject matter calls for it, an independently certified specialist reviews it before issue. Clients have one point of contact throughout.
How this model keeps your cost down
Our contracted specialists
Three principles behind everything we deliver.
A document pack isn’t finished when it reads well. It’s finished when someone whose job is to reject it can’t. Everything in our document suites is written backwards from that review: real org chart, real plant, real site risk, full document control. That is why we revise it free of charge for 90 days from delivery, until it passes.
Legislation and standards move. When NSW remade its WHS Regulation in 2025, every document still citing the 2017 version went out of date overnight. We check each suite against the current instruments before it ships, and a Document Upkeep Plan keeps it that way after approval.
A document suite ships with a numbering scheme, a register and review dates your own team can run. If you keep us on, it should be because it’s easier, not because you’re locked in.
An Australian engineering contractor: 47 controlled documents built into one system, then more than half revised at a legislation currency review weeks later. That is what maintained looks like.
Four things we won’t do, because the value is in the ones we will.
Every suite is written for your business, your plant and your risks. No fill-in-the-blanks packs with another company’s name still in the footer.
No affiliation with any software vendor and no commission from one. If your system is fine and your process is the problem, we’ll say so.
Scope and a fixed price, confirmed within two business days. You know the number before you commit.
Every figure on this site is anonymised unless the client has agreed in writing to be named. Yours would be too.
Based in NSW. Document work is delivered worldwide, written to the standards that apply to your site. Most of it is delivered remotely. Where a job needs someone on the ground, we say so up front.
The Document Readiness Check takes twelve questions and gives you a result on the spot. It costs nothing.
Check my documents →No account manager and no discovery deck. Tell us which documents your client, principal or regulator is asking for, and we come back with scope and a fixed price, usually within two business days.
Fixed price · No obligation · Scope confirmed within 2 business days
